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Shipping Policy

This agreement is a legally binding agreement between you and Drinks Insiders, LLC, its affiliates, and its and their respective parents and subsidiaries (individually and collectively, "we," "our" or "us"), and governs your access to and use of the URL, http://www.wineinsiders.com/ (the “Site”) and other social media pages, accounts, and mobile applications  owned by or licensed to us  (collectively, the "Sites"), any order you place through the Site and, as applicable, your use of the products you purchase.  The sale and delivery of orders purchased by you will be executed and fulfilled by licensed third-party retail entities that hold valid licenses issued by state alcohol beverage agencies allowing for the legal sale of wine (the “Licensed Retailers”).  The Sites are directed to adults aged 21 or older and you must be at least 21 years of age to make a purchase through this Site and to receive delivery of the products purchased, and a valid government-issued ID will be required upon delivery.

Shipments will generally be delivered within 3–5 business days and require an adult signature at the time of delivery. We cannot leave packages on your doorstep and we cannot ship to P.O. boxes. If no one is available to sign for deliveries during the day, Wine Insiders recommends the use of a business address to ensure prompt delivery of your product. Shipping fees are non-refundable for packages that are returned to Wine Insiders as undeliverable.

We ship to all states except: AK, AL, HI, KY, MS, OK, RI, SD & UT. Orders requesting delivery to states that prohibit alcoholic shipments will be void. We also adhere to all state aggregate volume limits on the shipping of wine. If you need more information on your state's limits you can contact us.

In accordance with state laws, all orders are reviewed, accepted and fulfilled by licensed retail entities in the industry.

If a shipment is damaged or lost during transit it must be reported to Wine Insiders within 60 days of the expected delivery date. Wine Insiders will work with the appropriate courier to resolve the issue. Wine Insiders is not responsible for any losses or damages that occur during transit unless Wine Insiders receives notice from you within 60 days of the expected delivery date of the loss or damage to your product.

Shipping Charges

  • 1-2 bottles – $9.95
  • 3-4 bottles – $15.95
  • 5-6 bottles – $17.95
  • 7-11 bottles – $19.95
  • FREE shipping on 12 or more bottles to same address

 

Return Policy

Our Money Back Guarantee: If you're not 100% delighted, send back the unopened bottles. We'll refund every cent you paid, including the price of the bottle you opened.